News
02 April

Join us at 4me Connect 2019! Buy your tickets now!

Below you will find the preliminary agenda of the 4me Connect 2019 Event. InfraVision will be present at the Event with a lot of coworkers, and we look forward to seeing you there. 

Tickets can be purchased at reduced pricing through InfraVision. Please send an e-mail to info@infravision.com with the name(s) and e-mail address of the person(s) you want to purchase tickets for, including the type of ticket.

  • Conference Only  € 149,00
  • Conference + Half Day Training  € 315,00
  • Conference + Full Day Training  € 495,00
  • Half Day Training  € 270,00
  • Full Day Training  € 465,00

The total price for the tickets will be invoiced to your organization. If a PO number is required for invoicing, please include that in the order email.

May 14: Training Sessions

 

  • 08.30 - 08.45     Welcome
  • 08.45 - 09.30     Discovery with the 4me SCCM Connector
  • 09.30 - 10.15     Using SCIM to populate 4me
  • 10.15 - 10.30     Coffee Break
  • 10.30 - 12.30     Support Domain Account Set-Up
  • 12.30 - 13.15     Lunch
  • 13.15 - 17.00     Training Sessions:
    Automation Rules (An Introduction) - The New Art of The Possible
    Functional Implications of Collaborating Across Multiple 4me Accounts
    Automation Rules (Advanced)
    Self Service Design
    Reports and Dashboards - Supporting Data and Concepts
    Service Catalogue Best Practices in 4me

 May 15: Conference (preliminary agenda)

  • 08.30 - 09.15      Venue Open
  • 09.15 - 09.20      Welcome
  • 09.20 - 10.05      Keynote with Cor Winkler Prins (CEO @ 4me)
  • 10.05 - 10.30      Service Management Framework Update (SIAM, IT4IT, VeriSM, ITIL 4) with Martijn Adams (Managing Director EMEA @ 4me), Rob Akershoek (Chair @ The Open Group), Alex Rusu (ITSM Consultant @ Council of the European Union)
  • 10.30 - 10.55      Coffee Break
  • 10.55 - 12.15      Break Out Sessions
    IT4IT with Rob Akershoek (Chair @ The Open Group)
    Agile Service Management & DevOps with Stephen Ley (Service Management Consultant @ Joost-IT)
    How to Start creating content for your chatbot with Knowledge Centered Service with Frank de Jong (Director Technology & Consulting @ InfraVision)
    How to Start With "Shift Left" with Jean-Marie van Cutsem (Global Service Standards @ Deloitte)
    How to Start with Project Management with Wouter Wyns (Service Management Architect @ 4me)
    ITIL 4 with Alex Rusu (Consultant @ 2Grips)
    How to Start with 'Enterprise Service Management'
    How to Start with Time Sheets with Wouter Wyns (Service Management Architect @ 4me)

  • 12.15 - 13.15      Lunch 
  • 13.15 - 14.00      To Be Updated
  • 14.00 - 14.30      Security & Compliance Update with Laurens Pit (CTO @ 4me)
  • 14.30 - 14.50      Coffee Break
  • 14.50 - 16.15      Break Out Sessions
    Agile Service Management & DevOps with Stephen Ley (Service Management Consultant @ Joost-IT)
    How to Start creating content for your chatbot with Knowledge Centered Service with Frank de Jong (Director Technology & Consulting @ InfraVision)
    How to Start With "Shift Left" with Jean-Marie van Cutsem (Global Service Standards @ Deloitte)
    How to start with Project Management with Wouter Wyns (Service Management Architect @ 4me)
    ITIL 4 with Alex Rusu (Consultant @ 2Grips)
    How to start with 'Enterprise Service Management'
    How to start with Time Sheets with Wouter Wyns (Service Management Architect @ 4me)
    SIAM with Patrick Follon and Arjan van der Poel
  • 16.15 - 17.10      Efficient Collaboration with Pieter van den Hoogenband (Triple Olympic Gold Medal Winner)
  • 17.10 - 17.30      Closing Keynote with Cor Winkler Prins (CEO @ 4me)
  • 17.30                  Drinks