We are InfraVision
We help ambitious service organizations to become an indispensable partner for their customers so they can innovate and reinforce their market position. We believe that a successful service organization adds value to their customers, and helps to make their customers successful. That is also the essence of our approach: determine how you can add value, make it true and make it visible. We help you in choosing the right strategy to achieve this. With proven processes, an effective organization model and innovative tooling we make your organization capable for action and a truly wanted partner for your customers.
Our value drivers
We look critical at the value that our services add to you as our customer. A project we carry out or a service we deliver, should add value to your service organization as well as to your customers. From experience we learned that that value can be compiled into the following five value drivers:
Optimize IT Costs
Increase Business Value
Assure Quality of Service
Corporate Social Responsibility
At InfraVision, we believe it is important to be socially involved as a company and to commit ourselves to a better world. We believe that the best way to help others is to make them self-reliant in order to contribute to the improvement of their income position. This is why we are a sponsor of the Kares Foundation.
The Kares Foundation (Karité de Région des Savanes) helps women in the Savanneregio in West Africa to obtain an independent income for their families by producing and selling shea butter, a versatile and sustainable African product. The foundation finances training for these women to improve the production process and marketing and to plant and maintain young shea trees. In this way they get a fair price for their sustainable product, they can provide for themselves, and they can pass on their acquired knowledge to other women. (www.kares.nl).
Customer Care Center
From our Customer Care Center we support our customers with the daily use of the applications we implemented. And that goes beyond answering questions and the solving of incidents. Our Customer Care Center delivers a variety of services, to be used to hand over the management of your service management environment partially or as a whole to a specialist. As a result you can focus on your own goals and concerns and make sure that your service organization will be an indispensable partner for your customers.