We are InfraVision

We help ambitious service organizations to become an indispensable partner for their customers so they can innovate and reinforce their market position. We believe that a successful service organization adds value to their customers, and helps to make their customers successful. That is also the essence of our approach: determine how you can add value, make it true and make it visible. We help you in choosing the right strategy to achieve this. With proven processes, an effective organization model and innovative tooling we make your organization capable for action and a truly wanted partner for your customers.

 

Our value drivers

We look critical at the value that our services add to you as our customer. A project we carry out or a service we deliver, should add value to your service organization as well as to your customers. From experience we learned that that value can be compiled into the following five value drivers:

Optimize IT Costs
Demonstrate Transparency
Increase Business Value
Manage Risk
Assure Quality of Service

Corporate Social Responsibility

At InfraVision we find it important to be socially involved as a company. Children are the future. That is why we chose to support War Child.

Children have the right to grow up in peace. Free from fear and violence. But above all: free from war. War Child creates safe places in conflict-affected areas where children can play, continue their education and where they learn to deal with their experiences. Through War Child’s sports, games, music and education, children can process the awful experiences they have been through. They gain confidence in themselves, in each other and in their future.

 

Customer Care Center

From our Customer Care Center we support our customers with the daily use of the applications we implemented. And that goes beyond answering questions and the solving of incidents. Our Customer Care Center delivers a variety of services, to be used to hand over the management of your service management environment partially or as a whole to a specialist. As a result you can focus on your own goals and concerns and make sure that your service organization will be an indispensable partner for your customers.