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System Management

InfraVision levert, ondersteunt en integreert system management oplossingen van BMC en LANDesk. Ons productportfolio bestaat uit:

LANDesk Management Suite

Wouldn’t it be nice if you could say: “Since the first of this year, we have distributed more than 53,000 software packages. And as of August, I estimate that software distribution and remote control features alone have saved our organization $1.167 million!
And how about getting answers and guide lines on the following questions:

  • How can we reduce costs and demands on the help desk with tools to support users in any networked environment?
  • How can we Increase efficiency and save time with a complete management solution for all the systems and users in our complex network environment?
  • Could we manage our desktops, servers and mobile devices from a single, intuitive management interface?
  • How can we protect user productivity and reduce resource needs by keeping up with patches and updates and maintaining system-level security?
  • With how much can we decrease software licensing costs and how can we quickly respond to audits with comprehensive software license monitoring capabilities
  • How can we save time and network bandwidth with patented, ultra-efficient, fault-tolerant software distribution technologies?
  • Can we boost efficiency by easily migrating users and their profiles to new operating systems?

By managing your desktops, servers and mobile devices from one solutions, such as LANDesk Management Suite with a single, intuitive management interface, this al comes within your each.

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LANDesk Security Suite

Active endpoint security management with single-console simplicity.

LANDesk® Security Suite lets you detect and deploy security patches automatically with active endpoint security management from a single console. Take proactive control with quarantine, antivirus enforcement, vulnerability detection, threat remediation, computer access restriction tools and more.

With LANDesk® Security Suite you can:

  • Minimize network downtime, reduce help desk costs and safeguard critical data and user productivity by protecting against malicious attacks at the endpoint.
  • Reinforce your efforts to comply with security policies by identifying and remediating potential configuration threats.
  • Save time and reduce resource needs by automating remediation with security rules, policies and frequent compliance scanning.
  • Protect against zero-day threats with behavior-based application control and whitelisting that prevent malicious software attacks on the host.
  • Protect systems and critical data with active control over communication, data port and media drive access, and the ability to block devices.
  • Easily align IT operations with corporate security policies by setting a security policy once that ensures desktops across the network are protected and compliant.
  • Increase efficiency and save infrastructure costs with a strong, efficient patch management process.
  • Demonstrate secuity initiative ROI with detailed historical reports.

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LANDesk Antivirus

Enterprise-ready virus protection with single-console simplicity.

LANDesk® Antivirus software extends the power of LANDesk® Management Suite and LANDesk® Security Suite to deliver antivirus and rootkit detection from the same console and vendor you rely on for systems and security management. This solution places virus protection control where it belongs, with your IT team instead of with your end users. Plus, it's available for a lower investment than many competitive solutions.

With LANDesk® Antivirus you can:

  • Extend world-class virus protection to your enterprise for a lower investment than many competitive solutions.
  • Reduce costs and complexity with a single-agent, single-console solution for virus protection and rootkit detection.
  • Protect critical enterprise data and employee productivity in real-time by identifying, reducing and mitigating the risk of virus outbreaks.
  • Give IT complete control to align antivirus settings with corporate policies and prevent end-user error and intervention.
  • Save time and free up resources with a centralized, automated, hands-off solution for detecting and mitigating the effects of viruses and virus outbreaks on systems managed by LANDesk® solutions.
  • Empower IT and executives with a quick, easy way to see which systems are protected or vulnerable and how virus protection is progressing over time.

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LANDesk Application Virtualisation

LANDesk® Application Virtualization helps you distribute and run a needed application without ever having to install it, saving your enterprise time, money and IT hassle.

LANDesk® Application Virtualization lets you provide conflict-free access to the applications employees need while maintaining secure, clean, stable desktops and improved control over your systems. You can run multiple applications on individual machines without making changes to client systems or installing agents or device drivers.

LANDesk® Application Virtualization Features

LANDesk® Application Virtualization helps you distribute and run a required application without ever having to install it, saving your enterprise time, money and IT hassle. It requires no preinstalled client software and can be run from any LAN, WAN, USB, CD-ROM drive and more, with zero-footprint on the host PC. You can deliver fully tested applications the first time, improving user satisfaction while minimizing application conflicts and support and regression-testing costs. Plus you can reduce OS migration risks with true isolation for testing applications and operating systems—including Microsoft Vista—before you implement anything. What’s more, the power to transparently run applications in user-mode on locked-down PCs helps boost enterprise security

Enterprise Benefits

Fully integrated with the award-winning LANDesk® Management Suite, LANDesk Application Virtualization helps you:

  • Save time with easy, client-less, conflict-free application deployment and rollback.
  • Cut costs for support and regression testing by delivering fully tested applications to users—the first time.
  • Improve user satisfaction by minimizing application conflicts and other problems.
  • Reduce infrastructure requirements and costs with no client or server components to manage or maintain.
  • Improve enterprise security with the power to transparently run applications in user-mode on locked-down PCs.
  • Minimize OS migration risks and hassles—including for Microsoft Vista—with true isolation for testing before you implement.

Compare

Virtualization uses a clientless application virtualization architecture that allows applications to be run from any LAN, WAN, USB, CD-ROM drive, etc., with zero-footprint on the host PC.

Key Differentiators

LANDesk® Application Virtualization offers:

  • True isolation—The virtualized applications, packaged into simple EXE files, are isolated from the host PC and run exclusively in user mode. Ensures seamless execution on locked-down desktops with no device drivers installed, enabling administrators to maintain a secure, clean and stable user desktop.
  • Instant zero-footprint deployment delivers faster results; applications load and initialize in a fraction of a second.
  • Transparent application streaming—Can stream large applications transparently from a shared network drive, with no client or server software to install, as well as run applications “off-line” on the PC without installation or changes to the local desktop’s registry and file system.
  • Windows Vista support—Portable across all Windows operating systems, easing the burden of migrating to Windows Vista by enabling you to run applications on Vista machines, even if the application itself isn’t compatible with Windows Vista.
  • Improved security—Applications run entirely in specific user-mode sandboxes on locked-down PCs with no drivers required; helps you maintain secure, clean, stable user desktops.
  • Integration with LANDesk® Management Suite lets you package and deploy virtualized applications to thousands of computers in under an hour and easily inventory users’ virtual applications.

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LANDesk Asset Lifecycle Management

Effective asset management reveals true business value

Accurate asset knowledge, accountability and control are crucial to enhanced business value. LANDesk Asset Lifecycle Manager goes beyond simple tracking to provide a structured asset repository that extends the management of your organization’s hardware and software assets by starting before the asset exists and going beyond when the asset is retired. This extra connection throughout an asset’s lifecycle helps to reveal the true value of IT systems to allow better planning decisions, informed business analysis and improved business capacity.

With LANDesk Asset Lifecycle Manager you can:

  • Aggregate data from multiple sources such as your service desk, finance program, systems management, etc.
  • Organize that data by department or cost center to use in research and planning
  • Maintain a service history for each asset to help collect cost and maintenance data over time
  • Have approvals and task flow handled automatically
  • Use the same process every time, with data customized to the specific request
  • Control the information that appears in each user’s interface according to that user’s role and scope
  • Utilize version control and easily update
  • Access full audit history that tracks all status changes, actions, times, people, and dates

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LANDesk Classroom Manager

Monitor, Control, Teach - For student computing environments

Based on the same remote control technology LANDesk has delivered to thousands of corporate and educational customers worldwide, LANDesk® Classroom Manager brings both control and clarity to your student computing environment. With LANDesk, the teacher has complete control over student computers from an easy-to-use console that shows each student screen. Demonstrate lessons directly on student computer screens, supervise computer use, monitor online activity and lock keyboards, mice and screens during lessons to focus student attention and improve classroom time on task. LANDesk Classroom Manager keeps you in control, so you can teach more effectively.

Monitor - See what your students see. Our Teacher Console provides thumbnail or full screen views of each student screen. See what websites and applications are running on student computers. Monitor up to 250 computers per classroom. View a list of websites visited by students daily.

Control - Easily and quickly lock-down student computers (mouse, keyboard, and screen). Control exactly which programs and web sites your students can or can’t use. Immediately stop (or start) printing privileges. Turn all the machines in your lab on or off with just a couple of clicks. LANDesk Classroom Manager makes it easy to perform these actions on any or all the student computers in your lab. Industry-leading anti-tampering controls make our software extremely difficult to disable.

Teach - Broadcast your screen (or a particular student’s screen) to the entire class (or any subset thereof). Answer student questions via text messages, or initiate a chat session with a particular student. While broadcasting, draw on the screen to highlight or emphasize specific points. Take remote control of individual or multiple student systems. Quickly administer online multiple choice or true/false quizzes to assess comprehension (with real-time results shown in the Teacher Console).

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LANDesk Handheld and Embedded Device Manager

Easily manage moving targets with single-console simplicity.

With LANDesk® Handheld and Embedded Device Manager, you can provide enterprise-level support to all your mobile devices. This solution, integrated with LANDesk® Management Suite and optimized for wired and wireless connections, helps you boost efficiency, save time, cut costs, establish standards and ensure your mobile workers have access to the productivity tools they need. You gain the power to provide enterprise-level support to all your enterprise mobile devices with:

Access via Carrier Connection

LANDesk® Handheld and Embedded Device Manager lets you easily secure moving resources and the information on them. If a wireless device is lost, a simple right-click from your management console lets you access the device via carrier connection to clear its memory card; delete contacts, address book data and email; perform a reset and more.

Asset Management

Automate asset discovery and inventory management plus asset monitoring and change control alerting. The solution's lightweight inventory scanner catalogs detailed hardware and software attributes and stores them in a central inventory database for license tracking, reporting and change control as well as easy targeting for handheld software deployments for increased efficiency.

Efficient Software Distribution

LANDesk® Handheld and Embedded Device Manager makes it easy to distribute software packages and updates to both your wired and wireless devices using LANDesk® Management Suite’s familiar task scheduler. You can use a zero-touch process to update client-side agents. Plus with LANDesk® Handheld File Exchange™ technology you can push out key documents or price lists to selected handhelds and pull critical data files up to the core server for automated data collection.

Bandwidth Optimization

LANDesk® Handheld and Embedded Device Manager is optimized for the low-speed, intermittent connections typical of handheld devices. Dynamic bandwidth throttling adjusts automatically for slower wireless connections, so software distribution tasks don’t monopolize bandwidth. In addition, data compression reduces total traffic sent over wireless links, while checkpoint restart helps ensure that should a task be interrupted, it is completed at the next available opportunity.

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LANDesk Host Intrusion Prevention System

LANDesk® Host Intrusion Prevention System (HIPS) layers added security to thwart malicious attacks and rootkits. The solution uses application control that prevents applications from executing in malicious ways right on your individual host systems. Use LANDesk HIPS to extend the power of LANDesk® Security Suite or LANDesk® Patch Manager and LANDesk® Antivirus, or use it with Symantec antivirus or McAfee Enterprise. Access everything you need for the most complete, layered LANDesk® security solution available.

Single-Console Control

Take advantage of a single management console to install, configure and manage host-based intrusion prevention features for all enterprise systems. Quickly and easily perpetuate to host systems enterprisewide the learned behaviors blocked on an individual host.

Protection Against Malicious Behaviors

Thwart malicious attacks with application blocking that prevents applications from executing in malicious ways right on your individual host systems. LANDesk® Host Intrusion Prevention System enables your systems to recognize malicious writes and modifications to the registry to stop malware from running at reboot. And it allows IT to lock down the registry unless or until writes are approved by the IT administrator.

Application Control

In addition to application blocking in LANDesk® Security Suite, use LANDesk® Host Intrusion Prevention System to make a whitelist of applications allowed to run on systems. Provide IT precise control over the applications that can run on enterprise systems and how those applications are allowed to execute. Prevent disguised, new and/or unknown malicious applications from slipping past your security defenses, and use flexible configurations to create and manage different whitelists for various users and groups.

Added Protection Against Rootkits and More

LANDesk® Antivirus detects known rootkits in real-time. Add LANDesk® Host Intrusion Prevention System for even greater protection against stealth rootkits. Prevent stealth rootkits with control over whether or not applications can execute other applications on a host. And use kernel-level network filtering to define an application’s executable files and what is and isn’t acceptable network behavior. Also use LANDesk HIPS to certify whether or not certain applications or files can bypass some or all of its built-in protections. And prevent non-certified processes from injecting into certified processes and obtaining authorization attributes illegally.

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LANDesk Inventory Manager

Use LANDesk® Inventory Manager to automate key IT asset management tasks through:

  • Inventory Scanning
  • Software License Monitoring
  • Reporting

Inventory Scanning

LANDesk® Inventory Manager uses LANDesk’s extended device discovery to offer a scalable discovery process for real-time, subnet-level tracking of unmanaged networked devices, even if those devices have a firewall enabled. You can see easily what you have, where it is and how it’s being used.

Simply scan the network and identify any IP-enabled device to obtain an accurate picture of your IT assets. Plus you can even find misplaced or forgotten computers, printers and routers. You can also gather basic inventory data or detailed hardware, software and OS configuration data. Easy-to-use query tools help you analyze inventory data and group assets according to attributes. And automated inventory scans help you understand what you have, without manually gathering data.

Software License Monitoring

Gain the power to recover unused licenses and reduce unnecessary software purchases using LANDesk® Inventory Manager’s advanced software license monitoring capabilities. And see which software is actually in use—not just what's installed.

Reporting

LANDesk® Inventory Manager’s extensive reporting tools and business intelligence reporting capabilities help you demonstrate license compliance for both internal and external audits. You can also quickly examine OS and application data to plan upgrades, identify security issues and determine purchase needs.

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LANDesk Management Gateway Appliance

Secure, maintenance-free, anytime anywhere systems management—right out of the box

Whether your users’ systems are at your location, in an office across town, somewhere across the country or around the world, use the LANDesk® Management Gateway Appliance and manage systems anytime, anywhere—without punching a hole in your firewall. Patent-pending technology lets you use any existing Internet connection at remote offices or locations as well as certificate-based authentication and SSL encryption to manage any user anywhere as though they were sitting down the hall.

Enterprise Benefits

  • Gives you complete anytime, anywhere management access to users outside your corporate firewall and at geographically distributed sites
  • Provides secure, Internet-based systems and security management without a VPN or dedicated leased line.
  • Uses certificate-based authentication and SSL encryption for secure connections.
  • Doesn’t require “punching holes” in your corporate firewall.
  • Easy-to-use; simply plug it in and start managing and securing users.
  • Easy to maintain with automatic updates.
  • Includes automatic redundant backups to ensure configuration and log information is always available.

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LANDesk Patch Manager

LANDesk® Patch Manager lets you automate vulnerability assessment and patch management across your organization's heterogeneous IT environment. It helps you establish and maintain baseline security, stability and performance for your applications and operating systems through:

Scanning

With LANDesk® Patch Manager you can actively scan your managed computers against industry-standard information sources to identify application and operating system vulnerabilities. Quickly identify and download the patch associated with each vulnerability. And with a single click you can research requirements, dependencies, interactions and known issues for each patch.

Remediation

LANDesk® Patch Manager lets you select targets and choose a remediation method directly from the list of detected vulnerabilities. You can use autofix remediation or your own established policies and always move from problem to solution more quickly. Schedule distribution tasks to apply patches to individual computers or groups of computers by integrating with your existing directory, such as Windows Active Directory. And use exclusive LANDesk® software distribution technologies to deploy patches more quickly and efficiently.

Analysis, Reporting and Alerting

LANDesk® Patch Manager lets you set up email or pager alerts when a vulnerability or a specific severity level is detected. It also monitors the status of each install and displays the status on screen, so you can track remediation and ensure that each patch attained its target. When remediation is complete, easily audit each target machine to ensure correct configuration and report successful remediation.

The LANDesk® patch management software solution helps your enterprise establish and maintain baseline patch security, stability and performance for your applications and operating systems. You can establish policies that automatically install specific patches for specific operating systems, plus you can download and install new patch deployments automatically as they become available with autofix remediation.

Using LANDesk Patch Manager you can access exclusive LANDesk® Targeted Multicast™ technology that minimizes the bandwidth used when distributing large packages to multiple users, without requiring dedicated hardware or router reconfigurations. You can also tap LANDesk® Peer Download™ technology that leverages local bandwidth efficiency to access packages that were already delivered to a subnet. The LANDesk patch management solution lets you use these technologies to pre-stage patches to each local system cache and then quickly perform patch installation once approved by your change control board. You're able to carry out patch security on vulnerable systems and maintain patch management security policies across your network more quickly and efficiently.

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LANDesk Power Manager

LANDesk® Power Manager is a complete solution for systematically managing power consumption of networked PCs. It comes with the following features and capabilities

Comprehensive Reporting

LANDesk® Power Manager offers enhanced reporting features. Prior to policy distribution, you can evaluate the estimated power and financial savings for that particular policy.

When generating the power savings report you can:

  • Select the group of computers you want to target for analysis with the policy
  • Choose to graph savings by wattage or by financial savings
  • Enter actual cost per kilowatt hour
  • Specify the desired timeframe (e.g. weekly, monthly, annually)

This comprehensive reporting allows you to accurately report the energy cost savings of your Green IT initiatives.

Custom Wattage Settings

Different systems (monitor and PC combinations) consume different amounts of energy. With LANDesk® Power Manager you can assign customized wattage estimates to specific types of systems, facilitating high degrees of accuracy. All systems are not the same and this allows you to make appropriate adjustments for the different systems you have deployed so that you can accurately report your true energy savings.

Flexible Power Policy Management

With LANDesk® Power Manager, you get a simple-to-use interface with local scheduling capability to easily create and configure power policies and settings. You can then deploy your power policies automatically based on group policies, location, or a variety of other ways that are appropriate to your organization

Chronological Variability

The solution features “chronological variability” that enables you to set management policies that can vary by hour of the day and day of the week. Chronological variability allows you to have different policies on weekends versus Monday through Friday. You can even establish policies appropriate for non-traditional work weeks, such as Monday through Thursday.

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LANDesk Process Manager

LANDesk® Process Manager helps you improve IT and business processes while aligning IT and business services. Deploy it to boost the productivity of users and IT staff, increase your organization's ability to adapt to frequent changes and reduce IT and operating costs through:

Automated Processes with Full Control

Make your business and IT processes more consistent and predictable without relinquishing control over the steps taken or the outcome achieved. Add LANDesk® Process Manager to your existing LANDesk® systems and security management solutions and create consistent, predictable IT workflows that automate redundant maintenance tasks

Ease-of-Use and Flexibility

Empower virtually anyone in your organization to quickly create and deploy a business process that works the way your organization works, without impacting IT staff. Create workflows or sections of workflows once and use them in any number of different processes for faster, easier process automation. And extend access to workers enterprise-wide with a Web interface that gives workers at multiple locations and on the road access with only an Internet connection

Scalability and Cost-Efficiency

Easily implement LANDesk® Process Manager enterprise-wide or try it in a specific area or business unit and extend to more areas at your own pace. However you use it, save time with a combined process designer and run-time engine that lets you both design and deploy automated processes in minutes or hours rather than days or weeks. Further create efficiencies by electronically documenting what is communicated to reduce the time and expense of phone calls, paper-based systems and data entry.

Design and Management Capabilities

Access an easy-to-use change management system with LANDesk® Process Manager’s scalable process management engine and the collaborative design environment it offers. Personnel gain increased visibility into IT and business processes to facilitate ongoing improvement and enhanced change management. And the database manager lets you convert business processes into deployable solutions that integrate with existing databases, electronic forms, business rules and other processes and systems

Auditing and Reporting

Full-featured auditing and reporting capabilities in LANDesk® Process Manager let you integrate ongoing compliance measures with business processes. Customizable reports and support for third-party electronic forms, such as Microsoft InfoPath, let you manage your resources more effectively and optimize business processes. And the ability to share reports by the Web or email helps ensure clear, consistent communication across your enterprise.

Integration

Access integration with LANDesk® solution-specific processes and third-party solutions, applications, forms and services to align your IT infrastructure and business process needs.

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LANDesk Server Manager

Use LANDesk® Server Manager to save time, define your own degree of automation, realize an immediate return on your investment, improve service levels and maintain high server performance through

LANDesk Server Manager supports enterprise servers, commodity servers and blade servers with low-impact management services. You can choose your level of management coverage—from simple information gathering to extended performance analysis, security and configuration control.

Exclusive, Secure Server Management over the Internet

Patent-pending LANDesk® Management Gateway technology in LANDesk® Server Manager uses remote agents that communicate through corporate firewalls and your security infrastructure—without compromising your corporate security—to contact your core server via the Internet. No LAN, leased line or VPN is required. Perform inventory and vulnerability scanning on your servers at any time and from any location—just as if you were at the office and without punching a hole in your firewall.

Security and Performance Monitoring

LANDesk® Server Manager’s customizable dashboard view provides access anytime, anywhere to current server health in real-time. Plus, active in-band and out-of-band monitoring offers the power to predict and repair many issues before they become problems, so you can ensure maximum server availability. Integrated active vulnerability scanning, patch selection and patch distribution tools help you keep up with critical server updates and maintain performance and security for each server, regardless of OS or hardware configuration.

Predictive Failure Analysis

LANDesk® Server Manager helps your IT staff get a better handle on uptime and become more efficient at making decisions by providing a mixture of historical and real-time data. Centralized log management and an alert management system combine with other tools for a complete view of service performance that helps you prevent problems and keep your servers running.

Remote Problem Resolution

LANDesk® Server Manager's advanced problem resolution capabilities let you identify and repair performance issues before they become problems. Launch an application-layer remote control session to resolve configuration issues, plus use reports to identify trends and pinpoint the specific component failures that trigger system failures.

Software License Monitoring

With LANDesk® Server Manager’s software license monitoring abilities, you can compare software used versus software purchased and deny access to unauthorized applications.

Software and OS Deployment

LANDesk® Server Manager enables you to provision your servers with an OS and necessary applications using PXE to speed the process while requiring minimal bandwidth. And support for Windows PE and its 32-bit environment enables even faster OS deployment.

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LANDesk Software Development Kits

LANDesk® Software Development Kits (SDKs) free you to develop solutions independently that work for your enterprise environment, without exposing your organization's strategic intellectual property. You use the code and objects you’re already familiar with to quickly develop your own solutions—solutions that work with the same single-console simplicity you’ve come to depend on from LANDesk. You can extend your use of LANDesk® systems and security management technologies and create new opportunities with your own customers, without requiring access to LANDesk code or development environment

Key Benefits

  • Lets you leverage LANDesk functionality to improve your business processes, increase service levels, protect corporate data and comply with regulatory requirements.
  • Enables you to perform development without requiring access to LANDesk® code or the LANDesk development environment, and without LANDesk requiring access to your code or development environment.
  • Employs easy-to-simulate messages so that each party can develop independently.
  • Offers a high level of abstraction for tight integration with future LANDesk® releases.
  • Uses familiar LANDesk code and objects to facilitate rapid development time.

Available LANDesk® SDKs

Two LANDesk® SDKs are available. Install one or both and enjoy the convenience of a single searchable help file.

  • Message-Based SDK for LANDesk® Management Suite
  • C++ API SDK for LANDesk® Management Suite

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LANDesk System Manager

Proactive Problem Prevention. Single Console Simplicity.

LANDesk System Manager lets you keep every system in your enterprise healthy and all your critical services available with:

Active Performance Monitoring and Maintenance

LANDesk® System Manager lets you and your IT staff ensure that tools and services are running, healthy and available by gathering health and status information directly from each computer’s hardware, software and OS in real-time. Using industry-standard data sources, you get a complete view of component-level system health, regardless of configuration or system vendor. Real-time visibility into how your systems are performing lets you act on potential trouble long before it becomes a problem and impacts your time or your enterprise’s productivity.

Advanced Troubleshooting and Root Cause Analysis

LANDesk® System Manager lets you view and analyze recent performance data to pinpoint the component failures that triggered a system failure. You can then use that knowledge to plan updates and predict—and prevent—future failures. Plus, you enjoy support for more out-of-band access and control to quickly recover and automatically restart standards-compliant hardware to ensure maximum system availability.

Asset and Data Security

LANDesk® System Manager extends the security of both your physical assets and your data. Actively monitor hardware and software configurations and define alerts to notify your IT staff of changes by e-mail, pager, fax or console message. Track your hard drives or RAM as well as peripherals attached to the USB bus. And monitor modem use and phone numbers and use certificate-based authentication and SSL encryption to maintain device integrity and security.

Remote Installation and Maintenance

Use LANDesk® System Manager’s BIOS flash utility to perform low-level maintenance over the wire, increase efficiency and reduce visits to the desktop .

Integration

Use LANDesk® System Manager alone or take advantage of its seamless integration with LANDesk® Server Manager to instantly assess server health and keep your servers available and running. Also use it with LANDesk® Management Suite to access the ability to proactively see, manage, update and protect your IT systems.

Options

Choose what you monitor, whether everything or just disk space or available memory, see performance at the individual node level and configure alerts sent anyway you want and customized by recipient and time of day.

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LANDesk Universal Connector

With LANDesk® Universal Connector Integration Services, you can tap key LANDesk® Management Suite functionality directly from your enterprise management framework or help-desk solution. You gain instant access to the real-time data and remote problem resolution tools needed to maintain service levels across your enterprise—without new infrastructure, retooling or excessive administrative overhead. You can tap detailed system inventory and the ability to start remote control sessions, plus be able to transfer or run applications on remote systems directly from your framework or help-desk console.

Key Benefits

  • Sets your IT team up with single-click access to powerful LANDesk® systems management features directly from your enterprise management framework or help desk solution.
  • Delivers a rapid time to value by extending your existing investments in network, help desk and desktop management.
  • Offers worry-free performance with onsite setup services to ensure seamless connection with your framework or help desk solution.
  • Helps you maximize existing investments while your IT staff gains access to increased insight and control over individual computer systems.
  • Enables IT staff to resolve problems more quickly, reducing your support costs and helping you align IT and business objectives.

See, Manage, Update and Protect Your Systems from a Single Console

LANDesk® Management Suite’s powerful inventory database empowers staff to quickly identify installed applications, driver versions and patch levels to speed troubleshooting and problem resolution and support upgrade planning. Without leaving the help desk console, your staff has easy, single-click access to:

  • Detailed hardware and software inventory
  • Secure remote control
  • One-to-one software distribution/file transfer
  • Remote program execution
  • Remote reboot
  • Chat

Because all information comes from LANDesk® agents and data, it is consistent, whether accessed from your enterprise management or help desk console or from the LANDesk Management Suite console. Your staff members experience peace of mind of knowing they’re always accessing the latest available data, eliminating the guesswork when moving from one console to another.

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How to best Discover, Manage, Update and Protect all your Endpoints from a Centralized Console.

In your ongoing struggle to efficiently manage your mixed IT infrastructure, provision systems, distribute applications, manage mobile users and prepare for Windows 7 migration, InfraVision feels your pain. Perhaps some of these challenges sound familiar:

  • "I need to know what I’ll need to get ready for Windows Vista/2007 and which systems I’ll need to retire/ upgrade/purchase."
  • "I’m using too many vendors, agents and databases and need a way to manage all of my nodes through one console."
  • "I need to be able to do anything for a remote user that I can do for someone within my firewall."
  • "I need to manage a heterogeneous environment of systems running both the Mac OS as well as Windows, handhelds and more."
  • "Distributing software slows network traffic, affects user productivity and takes too long."
  • "Provisioning bare-metal machines and re-provisioning other machines is too time consuming and resource intensive."
  • "I'm in need of extended management capabilities for systems that are out-of-band, turned off, or unresponsive."


As computing environments become more complex, the greater the need to integrate and consolidate management tools. InfraVision helps you control chaos and simplify your job tasks. Our solutions which contain single console, single database, role-based administration, one agent on the desktop, enable you to find problems proactively, reducing the fire drills. We can help you to view what’s happening and proactively tackle the tasks that are part of your job function that are typically left until the evenings or weekends after the fires are dealt with.

In short, the solutions provided by InfraVision help you see, manage, update and protect all your desktops, servers and mobile devices and all this from a single console. No other management solution is more complete, more integrated or easier to use and it doesn't matter if your systems are inside or outside the corporate firewall!
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