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BMC ProactiveNet Performance Management

From reactive to proactive IT management: BMC ProactiveNet Performance Management

 

  • Do you want to optimize application performance by learning and baselining?
  • Isn’t it interesting to predict problems before they actually occur?
  • Do you want to pinpoint root causes?

 

Index

 

About BMC ProactiveNet Performance Management

BMC ProactiveNet Performance Management gets IT out of the fire-fighting mode by learning and baselining the behavior of your applications and IT infrastructure, predicting problems before they occur; automatically pinpointing probable root cause across technology silos, and initiating standardized problem triage and resolution processes.

InfraVision is your partner when it comes to BMC ProactiveNet Performance Management. We are specialized in organizing service organizations and automating tasks and have more than 10 years’ experience in this field. We can help you to improve the transparency and efficiency of your IT Service Management organization. Like no other, InfraVision has proven its capability to turn ITIL theory into real “best practice” solutions for our customers.

InfraVision provides services on a project basis. This means you will know beforehand exactly what results you can expect, when these will be delivered and what costs are involved. After finishing the project you can leave support and maintenance to the dedicated specialists of the InfraVision Support Center.

In all our projects we combine thorough knowledge of System Management, IT Service Management and tooling knowledge with extensive ITIL know-how.

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Objective of BMC ProactiveNet Performance Management

As your IT environment grows in size and complexity, especially in virtual environments, BMC ProactiveNet Performance Management continuously adapts its knowledge of your IT environment and generates intelligent, predictive events that identify emerging performance problems and their probable cause before your users call. BMC ProactiveNet Performance Management delivers the knowledge you need to quickly and easily find and fix application performance problems that span your enterprise – irrespective of your disparate monitoring tools and platforms. This solution:

  • Provides “early warning” of potential problems based on patented predictive analytics
  • Generates fewer, more intelligent events through self-learning analytics
  • Continuously pinpoints probable root cause across data sources and automates detailed diagnostics
  • Manages and tracks physical and virtual environments with dynamic virtualization analytics
  • Automates processes and workflows across BMC and third-party solutions and platforms

This optimizes application performance by reducing the number of outages, speeding mean time to repair (MTTR) and improving operational efficiency through out-of-the-box automation and integration. With BMC ProactiveNet Performance Management’s unique solution you will:

  • Reduce service outages by preventing problems from occurring in the first place
  • Slash the time it takes to repair problems by 75% or more
  • Reduce costs by avoiding “rip and replace” measures and increasing the value of your existing monitoring solutions
  • Minimize risks and improve productivity by automating manual steps associated with critical administrative tasks
  • Capture missed events and reduce the number of unnecessary events by up to 90%

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Key benefits of BMC ProactiveNet Performance Management

BMC ProactiveNet Performance Management enables IT Operations to lead IT Service Management initiatives. Through integration with other BMC and third-party tools, such as BMC Atrium CMDB, BMC Atrium Orchestrator, BMC Service Level Management and BMC BSM Dashboards, IT operations becomes faster, more efficient, and unified. As a result, you can:

  • Achieve rapid time to value. Leverage existing service definitions to shorten deployment cycles and deliver more precise probable cause analysis
  • Reduce service outages. Extensive diagnostics and predictive analytics eliminate unnecessary events and predict likely outages so you can see and resolve critical problems before there is any disruption in service
  • Speed problem triage and resolution. Bring IT silos together to focus on identifying and resolving end-user service problems, streamlining event and impact management and problem triage and resolution processes
  • Reduce cost and risk. Optimize IT processes to meet business goals and objectives and ensure that you fix problems the first time, while avoiding all-hands-on-deck triage
  • Increase productivity. Standardize and automate problem triage and resolution processes across silos based on best practices and industry standards like ITIL, so you can focus on the issues that matter to the business.

BMC ProactiveNet Performance Management provides momentum for IT Operations to transition from managing IT from a technology perspective to managing from the perspective of the business.

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