ITRP

ITRP is a premium IT Service Management application service for large organizations and their outsourcers. ITRP stands for “Information Technology Resource Planning”. ITRP gives IT managers the information they need to continuously optimize the allocation of IT resources to the areas where they deliver the most value to the business.

The ITRP service provides support for the following ITIL processes:

• Service Portfolio & Catalog Management
• Service Level Management
• Service Asset & Configuration Management
• Request & Incident Management
• Problem Management
• Change Management

ITRP is a pay-as-you-go service that requires no upfront investment or long-term commitment. Its speed and ease-of-use ensure an immediate productivity gain for the IT support organization and a positive return on investment within a few months.