SDE 9.2 will be unsupported as per 16th of September 2010
BMC has announced that Service Desk Express 9.2 will be unsupported as per the 16th of September 2010.
If you would like upgrade assistance or additional information about Service Desk Express 10.0 please call your account manager at InfraVision.
BMC Software will support the following versions and releases of BMC Service Desk Express:
|
Version |
Level of support |
|
10.0.x |
full |
|
9.80.x |
full |
|
9.70.x |
full |
|
9.60.x(1) |
limited |
|
9.20.x(2) |
not supported |
- This version will move to the limited support mode on the 16th of September 2010, which is six months after the release of BMC Service Desk Express version 10.0.
- This version will move to the not supported mode on the 16th of September 2010, which is six months after the release of BMC Service Desk Express version 10.0.
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