News
Airport Simulation Friday, 01 May 2009 11:58
Understanding IT Service management processes and functions in a fun and exciting way!
SDE change in support policy for ie.8 Thursday, 30 April 2009 11:58
- A patch will be made available for SDE version 9.8 and 9.6 providing support for Internet Explorer 8
- Version 9.2 and earlier will not be enabled for Internet Explorer 8
CMDB Analyzer for Service Desk Express Wednesday, 29 April 2009 11:58
AVAILABLE NOW; CMDB ANALYZER FOR SERVICE DESK EXPRESS
The Configuration Management Database, or CMDB, is fundamental to Service Management. Unfortunately, due to its complexity and especially the lack of effective CI visualization and editing tools, implementing and managing CMDB has been a challenge for companies that has adopted or are planning to adopt the technology.
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