BMC Software and Salesforce.com have partnered to deliver BMC Service Desk Express on Force.com, a Cloud-based IT management solution built on the Force.com platform, one of the safest and most reliable platforms in the world! Take advantage of the combined power of the number 1 in service management and the number 1 is SAAS platforms.

BMC Service Desk Express on Force.com provides out-of-the-box, ITIL-compatible incident management, self service, and inventory management processes - and the infrastructure to host them.

This exciting offering:

• Streamlines setup through an automated process
• Enables your help desk to get users back to work quickly
• Lets you personalize your portal with your favorite tools you need to do your job
• Puts you in control of your inventory management
• Reduces training and accelerates productivity through simplified, best-practice user experience
• Keeps you current on the latest release and ensures worry free backup

Would you like to receive the full Service Desk Express on Force.com datasheet? Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we are happy to send you a copy.

You can also contact us for further information or a demo of the SDE on Force.com offering.

We are proud to show you our entirely new and refreshed website! In the past years InfraVision has seen significant growth both in number of employees but also in the products and services we offer to our customers. Our website no longer represented the full set of services we deliver nor did it put all information around our products at your fingertips. Therefore we have worked hard to present this new website and make sure that we provide you with all information you are looking for. If you still have questions after reading the website or would like to meet with us in person feel free to contact us via email or phone!

http://www.infravision.com/en/contact.html

SAN FRANCISCO, November 19, 2009 – BMC Software (NASDAQ: BMC) and salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced a strategic alliance to deliver BMC’s industry-leading IT management solutions on the Force.com platform. The initial joint offering addresses the overwhelming customer demand for critical service desk function and processes delivered via the cloud.

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During the BMC partner event in Rome, Maurice van Bladel, managing director InfraVision, received the BMC award for Best ITSME partner in EMEA. This title is awarded based on customer satisfaction, competence level of consultants, trainers and support and number of projects.

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BMC has now officially released SDE patch 9.80.159 with IE8 support for SDE included.
If you have a valid FTP account the patch can be downloaded from our ftp server.
If you do not have an account, you can contact our support center to deliver this patch to you.