Support remote desktops, laptops, smart phones (including BlackBerry), and servers all from one screen. Unlike traditional PC remote control software, Bomgar works through firewalls on multiple platforms with no preinstalled client. Unifying remote support with Bomgar lets you strengthen security (Legacy remote access software tools compromise security, and contributed to 40% of data breaches in 2008), lower support costs and replace multiple remote control tools.
Bomgar's mission is to change the way work is done. We work to free the enterprise tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support.
Enterprise remote support with Bomgar makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Providing support with Bomgar helps your company respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource.
Since 2003, 5,000 corporate customers in 53 countries have chosen Bomgar as their platform for remote support. Bomgar clients include IT outsourcers, systems integrators, software vendors, hospitals and healthcare organisations, government institutions, colleges and universities, legal and accounting firms, and insurance and financial institutions. Current customers include Novell, Humana, Kiewit Construction, EDS, United Health, MIT, Nissan, ITI/Fiserv and Ethan Allen. Leading industry analysts and consultants recognise Bomgar as a technology innovator.